Order Management/Customer Care
The Order Management/Customer Care Representative MUST HAVE MANUFACTURING EXPERIENCE and is responsible for:
- Checking the status of orders for distributors
- Processing orders, both stock and rush orders and verifying for accuracy
- Looking up serial numbers for part identification
- Issue, type and mailing RMA’s
- Expediting of orders and shipments
- Referral of calls to distributors
- Processed order verification to meet with ISO for contract requirements
- Account follow up on payments
- Performing all system documentation and communication to accounts as assigned
Required Skills:
- High School Diploma or Equivalent
- 5 years’ related experience and/or training; or equivalent combination and experience
- Strong multi-tasking capabilities, able to prioritize and manage multiple projects concurrently.
- Excellent people skills and adaptable to change
Required Experience
- Outstanding verbal, written and interpersonal skills at all levels of the organization
- Ability to multi-task and perform in a dynamic environment
- Highly organized and efficient in approaching tasks
- Strong team player, work ethic and commitment to win, self-starter with ability to problem solve, anticipate and avoid issues
- Strong attention to detail, hands-on and strive to execute
Compensation is up to $45k depending on experience plus bonus
Please submit your resume to general@integrated-rs.com with the position title in the subject line.
Entry filed under: Open Positions.
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