Order Management Specialist

We are seeking a highly motivated Order Management Specialist to join our growing team of professionals.  If you are a dynamic and hard-working individual who is looking to grow your career in an entry level position with an excellent company that rewards hard work and success, this is the perfect opportunity for you!

 

Job Responsibilities

As an Order Management Specialist, the core responsibility will be managing customer calls and providing administrative support to the Order Management team.  The ideal candidate will have 2 years of general office experience with a focus on order processing and customer service; wholesale distribution business familiarity is preferred.

Other responsibilities will include:

  • Entering of customer purchase orders
  • Provide Quality checks of customer sales orders
  • Provide shipping dates to all customers via order confirmation
  • Enter and Invoice orders from customer websites
  • New customer set up in ERP system
  • Answering customer calls and providing customer service via email
  • Communicate price list to customers
  • Customer contact for pricing revisions and additional information
  • UPS bill printing and distribution for approval and payment

 

Job Requirements

We are looking for an Order Management Specialist candidate who possesses strong organizational skills, multi-tasking capabilities, and accuracy, as well as an impeccable attention to detail.  This person also must have exceptional phone etiquette as well as good phone presence.

Other requirements include:

  • High school diploma, Bachelor’s degree preferred
  • 2 years of relevant experience Microsoft Office Suite, intermediate preferred
  • SAP Business 1 knowledge is desired but not required
  • Effective verbal and written communication skills
  • Problem solving and logical reasoning skills
  • Ability to work independently and with a team
  • Professional personal appearance

Compensation is $28-36k with bonus

Please submit your resume to dhamill@integrated-rs.com with the position title in the subject line.

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March 17, 2016 at 1:33 pm

Loan Officer

The Loan Officer will be responsible for the development of new business, and the closing of mortgage loans.  Willing to train in the mortgage business.

 

Job Responsibilities:

Taking inbound calls/making outbound calls and working with clients by placing them in one of our wide array of products

Educating borrowers on the loan process from beginning to end

Maintaining in-depth knowledge of VA, USDA, FHA, and Conventional loan programs

Support our strong client relationship culture through on-going client contact, quality customer service and superior product knowledge.

 

Successful Candidates will have:

Current NMLS registration and Michigan license, preferred.

Ability to work in a fast-paced, self-directed environment and prioritize multiple high-priority projects to ensure all deadlines are met.

Excellent written and verbal communications skills.

Meticulous attention to detail and organizational skills.

Ability to handle highly confidential information in a professional and ethical manner.

Highest level of integrity with excellent customer service.

At least two years of previous success in a similar role in order to be considered, however willing to train the right individual in the mortgage business.

 

It is absolutely vital for the loan officer to be very self-driven and full of initiative. Having a strong work ethic is essential to making money and ultimately being successful in this role.

 

Compensation – $30-40,000 per year plus commission.

Please submit your resume to general@integrated-rs.com with the position title in the subject line.

March 15, 2016 at 2:35 pm

Business Development Recruiter

Principal Duties and Responsibilities

  1. Recruits candidates, screens applications, performs initial interview, arranges interview schedule for management, preps candidates and conducts reference and background checks.
  2. Generates business development opportunities to generate new clients.
  3. Sends weekly updates to Managing Partner and meets regularly to establish priority needs.
  4. Works with clients to identify hiring needs, develop job orders and identify key requirements of each position.
  5. Collaborate with Managing Partner to identify and present exceptional candidates to client and follows up with clients to get feedback on candidates and generate employment offers.

 

Knowledge, Skills and Abilities Required

  1. Must possess excellent organizational, as well as verbal communication skills
  2. Prior Interviewing/Hiring Experience is a must
  3. Must be able to work with minimal supervision
  4. Must be skilled at using social media and internet resources (i.e. Facebook, LinkedIn, website job postings, etc.)

The above is intended to describe the general content of and requirements for the performance of the position.  It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Compensation is straight commission.

Please submit your resume with the position title in the subject line to dhamill@integrated-rs.com

January 8, 2016 at 6:24 pm

Order Management/Customer Care

The Order Management/Customer Care Representative MUST HAVE MANUFACTURING EXPERIENCE and is responsible for:

  • Checking the status of orders for distributors
  • Processing orders, both stock and rush orders and verifying for accuracy
  • Looking up serial numbers for part identification
  • Issue, type and mailing RMA’s
  • Expediting of orders and shipments
  • Referral of calls to distributors
  • Processed order verification to meet with ISO for contract requirements
  • Account follow up on payments
  • Performing all system documentation and communication to accounts as assigned

 

Required Skills:

  • High School Diploma or Equivalent
  • 5 years’ related experience and/or training; or equivalent combination and experience
  • Strong multi-tasking capabilities, able to prioritize and manage multiple projects concurrently.
  • Excellent people skills and adaptable to change

 

Required Experience

  • Outstanding verbal, written and interpersonal skills at all levels of the organization
  • Ability to multi-task and perform in a dynamic environment
  • Highly organized and efficient in approaching tasks
  • Strong team player, work ethic and commitment to win, self-starter with ability to problem solve, anticipate and avoid issues
  • Strong attention to detail, hands-on and strive to execute

 

Compensation is up to $45k depending on experience plus bonus

Please submit your resume to general@integrated-rs.com with the position title in the subject line.

 

 

December 11, 2015 at 6:14 pm

Director of Human Resources

The Human Resource Director is the top human resource position in the company, reporting to the President and serving as a member of the executive team.  He/she is responsible for all HR functions within the company including, but not limited to, employment, benefits, compensation, payroll, organizational development, employee relations, performance management, affirmative action, training, recruitment and identifying/complying with legal and government reporting requirements.

 

Responsibilities include, but not limited to:

  • Serves as a key member of the management team that sets the company’s strategic direction.
  • Assures that department achieves objectives and project completion to support the company’s strategic direction.
  • Oversees the payroll and benefit administration process.
  • Assures legal compliance with laws, regulations, and government reporting requirements associated with all employment, benefits, compensation, staffing, and safety processes.
  • Counsels management and employees on talent development and employee relations issues.
  • Guides executive management in developing a succession management and employee development plan.

 

Education Required:

Bachelor’s Degree in Management or Human Resource Management. Advance degree preferred. SPHR or PHR, required.

 

Skills and Experience Required:

  • 10+ years of general human resource experience, including management experience and payroll and benefits administration.
  • Knowledge of current laws and regulations related to payroll, benefits, and employment matters.
  • Strong demonstrated written and oral communications skills.
  • Demonstrated team building and leadership skills.
  • Creative thinker to develop strategic direction for the Human Resource function.
  • Positive attitude, adaptability, willingness to learn new things, and customer service orientation.
  • Demonstrated ability to counsel employees and management with tact and using the utmost discretion when handling confidential material.
  • Strong relationship management, strategy development, project management, problem solving and change management skills.
  • Professional and positive approach, self-motivated, and dynamic.
  • Flexibility to managing diverse, simultaneous projects of varying complexities. Detail oriented.

Compensation is $80-90k depending on experience plus $30-40k bonus

Please submit your resume to general@integrated-rs.com with the position title in the subject line.

December 9, 2015 at 8:31 pm

Production Supervisor – Muskegon

Food Production company seeking a production supervisor with FOOD EXPERIENCE.  The Production Manager is responsible for overseeing a manufacturing team and the manufacturing process to ensure quality food products. Manage a team of functional Team Leaders ensuring customer and employee satisfaction while improving the plant efficiency. Support company to achieve goals and objectives by supervising staff, as well as organizing and monitoring workflow according to our Good Manufacturing Practices guidelines.

Responsibilities:
o Completes production plan by scheduling and assigning personnel; establishing priorities; monitoring progress; resolving problems; and reporting results of the processing flow on shift production summaries.
o Selects and trains employees and works with Human Resources to resolve personnel problems.
o Ensures operation of equipment by calling for repairs and evaluating new equipment and techniques.
o Provides manufacturing information by analyzing production performance records and data and making suggestions to management.
o Maintains a safe and clean work environment through compliance with established policies and procedures.

Required Skills and Experience:
o 5+ years management experience including direct supervision and employee coaching
o 5+ years of Production Planning experience
o Self Starter With Excellent Verbal And Written Communication Skills – Must be able to write and speak clearly and informatively
o Some college preferred, but not required
o Leadership – Exhibits confidence in self and others; inspires and motivates others to perform well; inspires respect and trust; accepts feedback from others; and gives appropriate recognition to others.

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the team member is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift and/or move items 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Position Type/Expected Hours of Work:
This is a full-time position with weekend hours, depending on the production schedule. 2nd shift only

Compensation is up to $55,000 depending on experience plus additional straight time.

Please submit your resume to general@integrated-rs.com with the position title in the subject line.

November 9, 2015 at 3:08 pm

CRM Administrator

SUMMARY

CRM Administrator works to ensure the quality, consistency and efficiency of all Salesforce.com functions. This individual will work closely with various departments including sales and marketing to support daily activities while solving business problems and implementing new improvements, features, functionalities and processes within the company.

They will exemplify strong sales operation skills through saleforce.com cases, instances, or support new business areas.  They will be tasked with managing and prioritizing ongoing high level administrative needs of the business.  The development of new functionality within salesforce.com including custom objects, custom fields, formulas, workflows, page layouts, validation rules, assignment rules, and analytics is critical for the success of the role.

JOB DUTIES & RESPONSIBILITIES

  • Develop reports, dashboards, and processes to continuously monitor data quality and integrity.
  • Develop, prioritize and communicate a schedule for future database releases/enhancements.
  • Perform changes to configuration, workflows, page layouts, fields, custom objects, etc.
  • Performs data cleanup, extraction and mass changes using  Data Loader
  • Manage security, users, roles, profiles, groups, queues, sharing rules and other setup options

EDUCATION AND EXPERIENCE

  • Bachelor’s Degree desired
  • 2-3 years of experience CRM administration and operational support, ideally with Salesforce.com.
  • CRM/Salesforce.com certifications desired
  • Familiarity with relational databases and related concepts.
  • Excellent oral and written communication, training, presentation, and organizational skills.
  • Self-motivated and managed, exceptional follow-through.
  • Strong ability to interface and cultivate good working relationships across departments.
  • Strong problem solving and analysis skills.

Compensation is up to $55,000 depending on experience

Please submit your resume to dhamill@integrated-rs.com with the position title in the subject line.

October 9, 2015 at 12:18 pm

Testimonials

“Five months into my new career, I couldn’t be happier!  I’m in a very positive environment where I can grow professionally and use all my past experiences. I know that if it weren’t for Denise, I would have never gotten my foot in the door in the first place.  Through Denise’s networking and extensive line of connections, she was able to find out about my job opening before it was even listed. I was the first and only resume my company received because they were impressed with my qualifications and Denise’s ability to keep things moving quickly. Thank you Denise and Integrated Resource Solutions for helping me begin the next chapter in my life.”

-Kristin

“Jennifer VandenBrand is true Human Resources professional.  She takes the time to get to know her clients so she understands their staffing needs. She does a thorough job of interviewing candidates and researching their backgrounds, so that when she places candidates, she is able to ensure a good match. This is the best experience I have had working with a company to locate a new position, and I would recommend her to both candidates and employers.”

-Vern

“Integrative Resource Solutions enabled me to land a job that I had no idea existed.  Jennifer and Denise’s communication was impeccable and their knowledge and connections were well beyond exceptional.  They are truly a diamond in the rough and worth every moment of my time.  Thanks again for all the help!”

-Derek

“I would highly recommend Denise, she takes the time to understand the requirements of the position and provides qualified candidates.  We are very pleased with Denise’s professionalism, the process and the experience to fill a key position.”

-David

“I have worked with Denise and her team for over two years.  She took the time to really understand the needs of our business and the types of employees that would fit our culture and deliver.  The results have been great, Denise has provided a number of excellent candidates who are now permanent members of our team.  When we need help finding the right people, we look to Denise and the team at Integrated Resource Solutions.”

-Bill

“I cannot give Jennifer VandenBrand enough praise!  She was hands down the best Human Resource professional that I’ve had the pleasure of dealing with.  Jennifer was very personable and did a great job explaining the position that I had applied for.  After taking the job, I couldn’t be happier with my decision.  Jennifer lined me up for a job that fit perfect for both my strengths and weaknesses.  Integrated Resources did an amazing job helping me prepare for my interview.  There was not a single issue that they did not cover, and made the entire process enjoyable.  I would recommend Jennifer and Integrated Resource Solutions to anyone and everyone looking in the Grand Rapids area.”

– Greg

February 22, 2013 at 2:19 pm


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Please send resumes to dhamill@integrated-rs.com. Please include position in the subject line and briefly explain how you match up to each of the job duties.

Denise Hamill
Integrated Resource Solutions
Phone 616.957.8188

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